The logistics industry deals with multiple inquiries every day. In this case, it is essential to engage them promptly to eliminate the factor of losing customers. If you consider traditional phone systems, they find it challenging to handle numerous conversations simultaneously. This is where cloud-based phone systems are a savior. They are unified communication platforms […]

E-commerce is one of the successful and leading businesses. It handles numerous inquiries and customer queries every minute. Customers want a prompt response and their queries addressed quickly. Beyond phone calls, there are multiple ways to contact businesses. Customers choose the most convenient platform, and the brands are responsible for engaging them instantly with relevant […]